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Terms and Conditions

This site is owned by Styles Silver  with registered address at 12 Bridge Street, Hungerford, RG170EH, and email address at george@styles-silver.co.uk 

Any purchase of goods from the site  requires the customer to consult and accept these terms and conditions. The click validating the order implies full acceptance of these terms and represents the customer's "digital signature".


Purpose

These terms and conditions are intended to define the rights and obligations of the parties in the sale of goods proposed online by THE MERCHANT for the customer.


Making A Purchase


Shipping And Handling

We send the item fully insured via The Royal Mail Special Delivery within the UK.

Outside the UK contact us via email or telephone for shipping costs.


Tax Charges

All our prices on new silver include VAT at 20%. Old silver items do not contain reclaimable VAT.


Accuracy of this site

These web pages may contain inadvertent inaccuracies or typographical errors. These will be corrected at Styles Silver’s discretion as they are found. The information on these web pages is updated regularly, but inaccuracies may remain or occur where changes occur between updates.

All weights and measurements are approximate and for use as a guide. If when you receive the item it is not as you expected a full refund or exchange will be made on return in the condition it was despatched.


Delivery Terms

Products are delivered to the address specified by the customer on the purchase order and only to geographic zones that we service.

All products leave our premises in good condition. The customer must notify the carrier (or postman) of even the slightest trace of damage (holes, signs of crushing, etc.) to the parcel, and refuse the package if necessary. A new, identical product will then be sent to the customer at no additional charge.

No exchanges can be made at a later time for goods claiming to be damaged during carriage without notification at the time of reception.

As with any shipment, a delay or loss of goods is possible. In such a case, the carrier shall start an investigation. Every effort is made, for as long as necessary, to find the package. If the package is not found, the carrier will reimburse THE MERCHANT, who will deliver a new, identical package to the customer free of charge.

We shall not be held responsible for delayed delivery times due to the carrier, including for the loss of goods, bad weather or strikes.


Disclosure of Information

All information provided to Styles Silver by visitors to these web pages is considered to be confidential and will not be disclosed by Styles Silver to any third party except as may be required for the provision of the service. This data will be treated in accordance with the Data Protection principles outlined in the Data Protection Act 1998.


Returns Policy

If you are not happy with any of the goods we are always happy to exchange or fully refund.